I was billed 15 months for 13 months of service. This has happened to me twice. The first time I thought I was mistaken, but went back and checked and found out that I paid one extra month. The second time, I paid the first month and was never credited. And then billed for a month AFTER the service ...
CellularOne bought out AT&T in Alaska. They are not honoring my old contract with AT&T. My phone antenna broke during the switch and neither company would honor my insurance, despite my old bills showing clearly that I'd been paying for insurance. My plan has been switched without my ...
1. Confusing billing statements they can't even decipher 2. Request a change fo service numerous times, they keep billing at higher rate and then 2 months later oh by the way we need you to come in and sign (nobody could or would say from the beginning they needed a signature) 3. Harassed at place ...
I purchased 4 phones with cellularone in my business. They promised the service would get better, I would get 6 miles from my home and would have no service. I missed important calls and caused me to miss out on work. I tried for over a year to get something working, I went from antilog to digital ...
This company sold us a 2 year contract of 400 peak minutes-3000 off peak-they forgot to mention that the 3000 minutes were not applicable in all the area's[just the little square on the map]when i got my phone bill after being charged. 40 per minute, we tried to get out of the contract-they said ...
Ever since the day that I signed the contract for my CellularOne phone I regreting doing so. Immediatly my phone did not work, this happened only 1 hour after getting it out of the store. So they gave me a loner phone and when I went to turn it back in they said that my phone was no where to be ...