I bought a pair of shoes at Cathy Jean Shoe store in the UTC store in La Jolla, CA. I decided I didn't want the shoes and went to return them and I was told by District MGR that I couldn't have anything because I didn't have original credit card and I explained my card was stolen so I had a new ...
I bought a pair of $120 boots, took them home, wore them around my house for 3 hours (which the employee recommended) and realized that the sole of the shoe was falling off. I called the store and spoke to an employee who told me if I brought them back my money would be refunded. I brought the ...
Ive been working at Cathy Jean for 5 MOnths. Its a bad comany and the owner should realize how his company is being ran. Ive seen customers with defected shoes come in and be lied to. Employees and district managers taking there shoes and making changes to them thereselves with no professional ...
My 14 year old daughter used her babysitting money to buy a $42 pair of boots. She bought them on Christmas Eve. She absolutely did not get a receipt. Two days later she goes back to the store to exchange the SIZE. They say absolutely NOT! Unbelievable!!! Horrible! Shockingly horrible. ...
I bought a pair of sandals from the Newport Beach location and after wearing them only twice for a very short time the sandal is starting to fall apart. The bottom of the sandal is ripping off. When trying to exchange the sandals after 2 weeks of purchase the store manager was insulting and very ...
Here's the corporate # 949 225 0600 (amber or janet is the receptionist) Ask for Michelle or ada for web inquires If you want the person in charge of the orange county / San Diego / Arizona stores Here's her number their district manager # jean Wong 1 (949) 735-5478 ...