This is the e-mail I sent the Director of Customer Experience: Good afternoon Michael, I find myself writing this email to you in regards to a customer experience that I think you should be aware of with your customer support. I'll give you a short back ground on my situation because I know you are ...
I called Capital One and was offered a zero percent balance transfer for 6 months, then it would be 4.99% fixed for the duration of the balance transfer. For two months I received zero % on the third month, I got hit with a 15.9% finance charge and when I called to find out why they tell me that ...
In December I called a TV advertisement to plan a purchase of a U-2 Mop. The telephone operator immediately wanted my personal information as well as credit card number. (I will never be that stupid again to give out my number first). After answering her questions about the products I was ...
How if after winning a judgment against me in the amount of $800, is Capital One still able to charge me a interest/monthly fee? The account is now up to $1400 and growing. I am pretty sure that when they filed the paperwork for the judgment it stated a certain amount, anything above that should be ...
Capital One needs to remove from my credit report two dates: 10/1999 and 04. These dates are well beyond the seven year reporting period. ...
Yes I have a lot of debit, I have an 8yr old son who has been disabled/ill since he was an infant. Despite our high debt we have always made payments and kept a good credit score. I needed a credit card to pay off our latest UCLA bill on my son. I had to apply for the zero interest card (for 12 ...