I had a vendor charge my account and forged my name to credit card receipts. I disputed the charge and Capital One took it off. When the vendor complained and said I agreed to a charge of over $1000, (I had already paid my balance with them of almost $1500) Capital One put it back on my account ...
Capital One's customers' personal information, specifically their email addresses, were compromised due to negligence on Capital One's part in giving customer info to a marketing vendor. Since my email address was compromised I have seen a significant increase in virus and malware laden spam emails ...
I have a Capital One card I had been behind in so they call and offer me a payoff for the card for $900.00, the actual bill was for $1100.00 so I worked out a payment schedule to pay this off and close the card out, I took the name if the individuals name who was working on this with me and her ext ...
I have a credit card with Capital One, and unfortunately fell behind in payments. They agreed to a payment plan and finally I paid the account off on March 24. What a relief. On March 25, I receive a collection call. They show the payment to bring the account to zero. Calls have continued to ...
They claim to have physical records of past payments but there are payments has mysteriously vanished & although they had it long enough to credit my account with half the amount of the money order. So they must have received it. Customer service was rude and accusatory suggesting that I was ...
Capital One's on-line banking gives you a balance that is either not true or deceptive causing one to overdraw. Today 2/16 they say my balance and available balance is $81.00, but I owe $201.00 They said my account had two NSF on 2/8. I went to the bank and they reversed one NSF fee on 2/10. They ...