Having seen an unknown phone number appearing on our Caller ID for more than two weeks (several times an HOUR the last few days), I finally became curious enough to sit down and determine just who would dare call us so often that we had to turn off the ringers on our phones. Astonishingly, I ...
In 2003 I obtained an auto loan from Key Bank. No problems or concerns with the loan for the first two years. The loan was purchased by Capital One in July. From the first contact I had with this company I have been frustrated and annoyed. Several months after purchasing the loan they finally sent ...
Early on Wed. Morning, April 12, between the wee hours of 2 and 3 am, the repo guys came and took the car my wife and I use here in NJ. My father, who lives abroad, has been paying CapOne Auto since 2001. All payments have come to CapOne via his credit union stateside. Upon learning of the ...
Due to a layoff, I got behind on my truck payment. I was paying but was about only able to make payments about every 45 days.By this month (March) I had reached 60 days past due but was beginning to get some work. When the account was about to be 80 days I made an arrangement with someone who ...
Been with Capital one since 2003; never got behind payments until 2005. Was in an auto accident on the job and was out of work for six months. Made arrangements with Capital One to satisfy my account and bring it up to date. Some of the customer service reps are o. K, but the ones trying to ...
Following Hurricane Rita I called Cap. One and asked for a deferment, because I lost my job and home. I was told I would get a letter in the mail. This was in October. After dozens of phone calls and my paying the October and November payment, still no deferment letter. One Jan. 20 I finally got a ...