I was speaking to one of your sales reps from the Sherman, TX Cable One Company. His name was Alan and he spent too much time talking. Although I appreciated his feed back to the companies policies, I was shocked at some remarks made to me that were clearly sexual. If I ever need assistance again ...
1/8 12:30am - DVR stopped responding with message: "One moment please this channel should be available shortly. Ref code: S0a00". Called 24 hour customer support — recording "not available". 6:26am — still not working and 24 hour cust support "not available". ...
After 2 long years of horrendous service — this pushed me over the edge. Today, Jan 8, at 12:30am, while watching a recorded show, 'POOF' — the DVR stopped responding with the following message: "One moment please this channel should be available shortly. Ref code: S0a00". Have called the ...
Having trouble with my internet service I called to get the new higher speed - 50 Mbps. I got a lot of run around because they were trying to push me into a bundle package they would put me under a 2 year contract and increased rates for the second year. I declined and they finally said they would ...
So here we are 7 months after i canceled my service with them, after a 1 year contract. Then they charge my bank account $265 ($360 total but i had a credit with them when i stopped service). I called them immediately and asked why? The reason, because i initially signed a 2 year contract. Umm, no ...
I have had only issues with Wire One as far back as I may remember. Number 1, the support is bad. If you have a problem and also have to get hold of a specialist they're all misleading about their careers. And of course this past year I had been confused into convinced that easily improved my deal ...