We decided to save a few bucks by bundling services with Cableone. Worst decision we ever made. Our internet connection and phone goes down between three and five times an hour at night. I was on the phone for a little over an hour this evening and was disconnected six times. Then I get no service ...
Got suckered into the Cable One phone option as I already have television and internet service. Wanted a simple phone setup as I have a built in answering option on my home phone, not requiring voicemail. Don't use forwarding, call waiting, or much of anything else - with the exception of Caller ...
Worst customer service I've experienced. Multiple problems over multiple unresolved issues and no concern for the customers needs, experinces or issues not the fault of the customer. One situation was shut off not by fault of customer. Cable One customer service had no concern and no reasoning to ...
Have the economy package - don't require any services in that package beyond the phone access itself; however, I do require Caller ID - I understand this is not an option; that I must purchase a much more expensive package with the additional services I do not require just to have Caller ID. Do the ...
I have been trying to get a service call for more than three days now. The cable that was run from my neighbor's yard, from the cable box, across his yard and through mine from side to back to opposite side has never been buried like Cable One said they would. When I try to call to get it taken ...
Imagine the absolute worst customer service experience you've ever had. Now multiply that by a factor of 10 and drag it out over a year. Without exaggeration, I can say that Cable One has truly set the bar in terrible customer service for me, namely in the last year. So much for customer loyalty. ...