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Budget
Found 12 reviews / complaints

Budget
Bait and Switch

Booked car through Priceline.com... No problem there. After paying for the mid-size car online, I found out the car was from Budget. Standing in line at Budget to rent the car, I heard the customer at the counter in front of me say, "So you are out of mid-size cars?" I got up to the ...

Budget
Hidden Fees, Fuel Charges, Lies

When I rented the truck in FL, I was informed that it had been brought in from farther than normal and was not completely full. When the manager and I did the walk around, he did not check the fuel gauge (as he told Customer Service that he did). This is after I had to push back my rental date due ...

Budget
Never again!

Vehicle never as promoted, designed to obtain a Pontiac G6, got a RUINED Chevy Coblat with 25K miles. Dirty, chairs were broken, no option. To top it down, had a-one time delay to obtain the vehicle, then, after returning, needed to feel the table AGAIN to complete return. LARGE trouble, CRAP ...


Budget
Rental Truck

My daughter reserved a truck from Budget Truck for May 31. She asked for a refrigerator dolly and was promised one. She was told to pick up the truck by 7:30 am on Saturday. We arrived at 7:45 and was told we'd have to wait for 10 minutes as they didn't open until 8:00am. We were told that they ...