This is a letter to inform British Airways’ current and prospective customers of British Airways’ poor customer service following its last-minute cancellation of one of its flights. On July 6th, we were to travel with British Airways from Moscow (Domodedovo Airport) to Montreal, with an overnight ...
British Airways lost my luggage on August 30 for four days and refuses to acknowledge my 6 faxes for reimbursement on the allowable per diem compensation. I missed my connecting flight from JFK to Heathrow, Heathrow Madrid. The customer service agent insisted i could catch a plane that would leave ...
British Airways had a huge sale. As a very poor graduate student, I bought a ticket to do my research for my dissertation. I booked the wrong date. As a result I attempted to change the date. I make 6$ an hour, so a 700$ ticket is very expensive to me. British Airways will not move the date, refund ...
On November 7 my father passed away in India and I had to leave immediately to attend his funeral. I chose to fly British Airways as I wanted to stop over in U.K. To see a friend who was not well. I boarded the plane at Baltimore, Maryland. From the time I arrived in India on November 9 to date, I ...
My friend and I had to fly from Paris to London, Heathrow to LAX on our way home from a week's vacation. We arrived at Charles de Gaulle at 10am Thur, June 3. We were told there was a computer failure at Heathrow that morning so in order to ensure us making our connection we were moved from our ...
This is an extremely frustrating and costly situation we just experienced with British Airways. Not only did we not get to take the trip of our dreams but also we have had to pay unexpected expenses that were not in our budget. My husband and I had been saving and planning this trip to Italy for ...