I bought an expensive black lacquer bedroom set with a mirror wall from Bob's discount furniture. The following year the top of the mirror wall came smashing down on my head in the middle of the night! I called Bob's customer complaint dept. And asked if they would come out and remove the bed wall ...
Bobs was supposed to deliver two rooms of children's furniture to my home today! My 19 year old daughter was home and instructed them to put the bunk bed set in the larger room and the twin bed in the smaller room! She went outside to finish cleaning a rabbit cage and noticed through the window ...
Not even 1 year ago I bought a whole living room set. It starts when they delivered, they delivered damaged furniture, the delivery men call the store & tell them furniture is damage "no problem" they say we'll deliver another one for you, (coffee table, sofa table & end table) ...
Bob's DISCOUNT Furniture is called that for a reason. The couch I ordered was delivered with a hole in the fabric; when I asked for a new one they said they didn't have another one like it and would send some one to repair it. We could not schedule a time to fix it that would work for us so they're ...
Ok I had a delivery today per the salesman The delivery men were supposed to take down the old bed and frame and setup the new bed, frame and mattress', they came saw the old bed and said they do not take down the old bed and when asked if they set up the new on they said they do not... They told ...
We purchased bedroom set for 14 year old girl 12/02.By April of 04 the dresser was bowing in the middle. We purchased the goof proof for an extra $100.00. Guardsman told me "you live too close to the beach, that caused the particle board to warp, and so sorry, we don't cover warping..." ...