I purchased a $3500 room bundle and it is been a headache since! 4 redeliveries but still having issues with low quality and defective product ...
My eighty five year old mother purchases a power lift chair from Bob's. She purchases the goof proof protection. The lift motor fails. She calls and calls, I call and call and e-mail and No one ever answers the phone. Such poor customer service. Bob you are a fraud, your commercials are very ...
First it took 2 and 1/2 hours to check out for a small chair. The computer keep going down. Second, they just called me with an automated call and stated that because of the storm that they would have to reschedule my delivery. That was fine, but I waited on hold for 25 minutes and them when the ...
Bought living room furniture from Bob's. They confirmed delivery and annotated delivery confirmation on their tracking site. Removed existing furniture and disposed of. Tracking site confirmed delivery, but there was no delivery. Called manager. Was told that the furniture never got on the truck. ...
We purchased a sofa at Bob's and was told that if we purchased a Guardsman' goof proof that we would be able to get our sofa cleaned within five years of purchase. No. 14016103. After filling our required forms, which were not mentioned by salesman, we were told that we are not covered, soooo I ...
I feel cheated that I spent over $6000 at Bob's Furniture. I recently got married this past year and my husband and I purchased 2 bedroom sets, dinette and a dining room set about 8 months ago. The quality of my furniture is absolutely horrible, not only is my living room set falling apart (cushion ...