It is *not* obvious on their signup page that the charge is recurring. They put it in their Terms of Service and quote it to you when you request a refund (there are no refunds), but it should be glaringly obvious on the signup page that you are signing up for a subscription, not a one-time charge. ...
You can't cancel your free trial online. You have to call. When you call, you are directed to an automated cancelation. 5 months go by and I notice that I have been charged $4.99 a month despite the fact that I canceled my subscription (I know, I should have seen it earlier). When I call to set ...
I went on line to the site that said free cards. I had been a member a year ago and as soonn as I went back on they charged me and must have used old info as i did not give them my info thhis year I have tried to contact them but my emails come back as undeliverable ...
I contacted Blue Mountain.com last year when I found their charges on my credit card statement and said I no longer wanted to use their service as it is an expense I cannot afford. They refused to reimburse my money and offered to give me some free time added on. I said I did not use the service ...
Blue Mountain has begun a new and deceptive practice to lock consumers into yearly subscriptions without refunds. When signing up for a free trial, a user must then request cancellation to the free trial, or it automatically rolls into a yearly subscription. When calling to cancel, the company will ...
I ordered a 30 day trial and I wanted to cancel before the end. It was impossible on-line. I found their 800 number and could not ever get to a customer service rep and cancelled on line. The ending message was "thank you for activating your account". I called back and could not get a ...