My husband cancelled his online membership with Blockbuster.com last month, evidently too late to avoid an additional month's billing of $17.95 for the 3 at-a-time plan. Since the end of January we have not received a movie, even though our queue showed that 2 movies were shipped. We have several ...
I only went to Blockbuster twice in the month of January. I show on my bank statement that I have been there six times. I called them to get this cleared up. They could not tell me what the charges are for but they also refused to credit my account back. It has caused my account to over draft and I ...
The DVDs I rented from Blocbuster were returned to the store on time.in fact, they were in early. I know they were in the box too because I always check before droping them off. I recieved a call a few days after the due date telling me that they have not yet recieved the DVDs. I explained to the ...
This incident is very suspicious to me but it happened a while back. I received a postcard in the mail about a video my girlfriend rented and returned ON TIME! Apparently, blockbuster claims that I havent returned it and is now charging me for the cost of the DVD and late fees. So I called them and ...
Blockbuster refuses to answer any of my concerns. I have called and they blame me for their lack of notification, and I email them, and they refuse to answer my emails. I have cut and paste below the email exchanges I have been sending to blockbuster, with no answer. If you start at the bottom and ...
I decided to give Blockbuster's online service a try since they were competing with Netflix by cutting their fee. I had the service for 2 months. During that time I noticed there was a problem with their mailing envelopes seperating. This caused the dvd to return to Blockbuster before I ever ...