I TRIED to purchase an item from them... They sent an email stating "item was shipped" after a week I contacted them because it had still not been dropped off at UPS. I have contacted them thru email - no response, called and was put on hold for 11 mins and then disconnected. I called ...
I am try to deal with Beyond the Rack regarding returned items.in a nut shell, I had already promised myself I wouldn't order from them again. I did order from them the first week of November. I returned 8 items keeping 1. I have been dealing with customer service reps who don't care less about my ...
This company is the worst online shopping company I have ever dealt with. I called to cancel an order (after purchasing many items from them) and when the items were shipped to me anyways, I called to let the customer representative know, his name was Rickardo Brackett. He told me to return the ...
Does anyone have any contact information for the management of this god awful company? I am through with ordering anything through Beyond the Rack. As of late, they've consistently sold me items that later on have been found to be "out of stock", only to find them listed on their website ...
I ordered a Keurig coffee maker November 27, when I had not received it by December 20th I called and was assured it was scheduled to be delivered by Christmas, on christmas morning I received an email stating that it would not be delivered on time. What a bust, had I know when I called on the 20th ...
This is BY FAR the WORST experience I have ever had in my entire adult life. I have placed two orders with this company. One was accepted and then a week later I'm told that I'm not to be receiving my item because the vendor is out of stock. Really? Then why have it on the site to begin with and ...