Stayed in a Best Western and was not happy about the state of the room. The room was fairly new furnished but it seemed a bit dingy. When i complained at the desk they did not seem to be interested in cleaning it or making me happy. It seems to me that if they want to compete in this economy they ...
Me and my husband stayed at this hotel, on dec, 22 and they had roaches bad i would like the coperation to take care of this problem ...
Had a reservation created online for Valentine's. The resort, whenever we came, didn't have report of the, although I'd a confirmation number. They ultimately arranged us right into a space, that was currently filled, after informing me that I'd not be charged for that current reservation. I ...
A hotel chain has refused to reimburse a customer unauthorized credit card charges amounting to EUR 760 after much of it was proven to be fraudulent. Jennifer Schibel, Manager of Customer Relations in Best Western's US office, has indicated they will not be re-imbursing the customer who had been ...
We reserved an area as of this resort for Sept 26-28. As a result of household issue we couldn't maintain the reservation and named to stop on Sept. 22. We were informed that there is a seven-day plan for cancellations which we were too late. We weren't educated throughout the reservation procedure ...
I recently stayed at the Best Western for 2 nights. I checked out and signed my credit card statement, which was for the 2 nights I stayed. A few days later I check my bank account on line only to find out they came back and charged me for a 3'rd night. So they charged me an extra 88.14. I called ...