Best BuyWorst Buy Where has the customer service gone in this great country of ours? I received a Digital Video Camera for Christmas from my girlfriend, which cost over $800 including the PERFORMANCE GUARANTEE plan. I had the use of my camera for January, February, and part of March. The new camera ...
On July 13, We took our lap top into Best Buy in Amarillo, Texas as the screen was so dark you could not see anything. The technician that assisted us said the lap top would have to be mailed to Dallas for repair as that was a major problem. We had purchased an extended warrenty that was going to ...
I purchased a Hewlett Packard Computer, monitor and printer for my daughter. After having the computer for only 6 days the computer would not turn off. It would turn itself back on. I took it back to Best Buy. It took me an hour of arguing with the staff before they would exhange it even though it ...
I purchased an extended warranty "performance service plan", for an E-machine compter, in a moment of weakness based upon the store manager's description of how broken items were handled upon return. I was told, by the store manager, that Best Buy just replaces the E-machines with ...
I am an attorney who has a client who was denied a rebate by Best Buy in Metro Detroit, Michigan. He bought an electronic device with a $10 rebate during the applicable purchase period, and Best Buy denied the rebate claiming that it was not bought during the applicable period. This is despite a ...
This particular Best Buy was to install a car CD player, which I purchased from them. After two hours I returned and they had not even started the process. I told them that it was supposed to be done in 1 hour, as promised, and I could not wait any longer. I left after rescheduling another ...