The following is a copy of 2 letters I sent to Best Buy Customer support based on dissatisfaction from the return policies and incompetence of staff members. I NEVER heard back: From the desk of Ryan Buckner Arlington VA March 3,1999 Best Buy Customer Care To Whom It May Concern: I am writing to ...
In the past 18 months my organization has burchased 7 package computer systems, along with Lots of other stuff, from best buy mobile. We have service plans on some of them. One of the machines with a service plan has a bad hard drive. I took it in and was told that even though the hard drive is ...
Another "Lost" Rebate Application I purchased a Maxtor hard drive in December '02 because of a $60 rebate offer. I submitted all required materials timely (early January 03) When I realized in April that they had not sent me a check yet, I contacted the Best Buy Rebate Center. They ...
I purchased a computer through them & paid for the extended warranty. I have had nothing but problems with the computer upon purchasing it. I have tried to get resolution with this problem. No one will return my calls i have even called the main office but nothing is done. They do not backed ...
Hi Folks, About a year ago they opened the first Best Buy store in our area (Spokane Washington). When I first visited the store I was very impressed with the variety of electronics and gadgets they stocked. You could see every item out the box and play with it. It was awesome. I really didn't have ...
I bought a refrigerator at Best Buy and got their two-year extended warranty which specifically promised the following coverage for refrigerators: House calls by service persons Cash reimbursement of contents of the refrigerator spoiled or damaged Parts and service After two months, the ...