We owned a 62" television that was purchased at Best Buy in '05.in October of '07, nearly two years after we had owned it and had relatively no problems with it, the bulb inside of the TV broke. Since it was under warranty, we weren't able to replace it ourselves without jeopardizing our ...
Bought a PC from BEST BUY, when the PC failed to work I brought the defective PC to Best Buy (which was still under warranty) The GEEK squad (what a joke) kept it for a week, running tests, problem (according to their Geek squad) was NOT hard drive, sent PC to Best Buy repair facility to be ...
In May I renewed the extended service agreement on a television purchased at Best Buy. On June 16th, I took the television in for repair. The Geek Squad couldn't find me in the system. I showed a copy of the agreement, but was told it hadn't been entered into the computer system. I was given a ...
First I am going to say I understand that if there are 'store policies' this has nothing to do with the employees. But as my husband said to best Buy employees as we left - " I feel sorry that you have to work for a place like this!" We just got back from vacation in Bullhead/Laughlin. ...
I used to love Best Buy until today. We have spent a LOT of money with Best Buy and have, in general been treated with respect, but today changed my opinion of Best Buy forever. We have on several occasions in the past had to return items for various reasons and never had a problem getting an item ...
We bought a Hp laptop in August. We also purchased the extended 3 year warranty that includes the no lemon policy. Since then we have brought the laptop in a total of 4 times for repair. The repairs began 1/17 (less than 5 mos. Later) when we brought it in because the unit was dead and would not ...