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Bb&T
Found 180 reviews / complaints
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Bb&T
Charges $2 To Call Customer Service If you call the phone number they direct you to on their website more than twice in a 30-day period, you will be charged $2! Even when you call to ask what the charge is for, you get charged an ADDITIONAL $2!

I had a question about a transfer that didn't appear on my online banking. I clicked 'Contact Us', and dialed the number provided. Two days later I was online again reviewing my account, and the issue wasn't resolved. I called again to inquire about it. Several days later I noticed a $2 charge on ...

Bb&T
Overcharged

My husband had to pay for a rental car, and the company put a $300 hold on his BB & T account. He returned the car the next day, and though this was a Friday, the hold should have been released in a timely manner, right? No more than a day or two.instead the bank held the hold for who knows how ...


Bb&T
Unethical Transaction Processing

I had been banking with BB however, the transaction list had debit items form my Check Card processed before my deposit credit. When I called to bring this to their notice, they stated they we allowed to do this, as they had put a new policy in place 6 months ago that allowed them to process Check ...