What happened to Customer Service? I would think that BofA would have better service. I have been a customer for 10 years and I cannot wait to go and close my accounts. I was told that there was no reason to speak with a Supervisor as "authority couldn't do anything for me". I had to ...
My husband and I had a house fire in September. We settled with the insurance company early January. We contacted B of As property claims division well before receiving our check to walk step by step the procedures for requesting draws to rebuild our house. It is now mid February and because of ...
This is a call to action for all of you who have experienced problems with Bank of America. We learned in the 60s that if we work together, there is no problem we cannot solve. I am fed up with Bank of America and I want to share with you how to report the problem you are having with BOA in a way ...
I am really confused on how Bank of America can stay in business in the future. Personally I don't think they care about their customers. Maybe if I am a millionaire, they would actually notice me. I got a letter from B of A saying that I was over drafting my account. This was the result of having ...
Just like everyone else, Bank of America is inconsiderate and doesn't own up to its own mistakes. My fees were much less than most people, but it's the principle of the things that really gets me. I was signed up for automatic payments on 2 credit cards for six months, and suddenly for some ...
My story is the same-A tornado did major damage to my house June 5. Sent checks in to be endorsed as instructed and sent in all paper work that they asked for. BOA still has $61000 of my money and has had it since June 26 (this is Aug. 17th). Just like everyone else, when I call I get a different ...