Banfield is ridiculous!!! All they care about is PUSHING their pet wellness plan on you!!! I took my 16 week old kitten for a routine booster shot and walked out with a kitten that had an injured leg. While trying to take my kittens temp. They were man-handling her to the point that she was ...
I have been using Banfield's Wellness Plans since I got our dog about 4 years ago and have not had any real problems until recently. When I first brought our dog in, she had an allergic reaction to one of the 1/2-dozen vaccinations they administered. At the time, it was not a big deal to pay the ...
I called Ben-field to see if I can sign up for the wellness program at the same time my cocka poo puppy can be spayed. The women answered the phone was not friendly at all. Later I found out that she was the same lady who was there when I signed up for the program. It looks like she works there ...
My cat was having problems breathing and meowing because she swallowed something. We went to banfield, but when the vet found that the cat didn't have a vaccine for 2 years he panicked. He said he cannot do anything with the cat because if someone gets scratched, the cat will have to stay in ...
Our dog started puking last night and then had bloody stool this morning, called our vet "Banfield" at PetsMart and said we think she has parvo "HELP". We were told they had new patients and well dog visits all day but they could see her at 4pm 7hours later. So we found another ...
All of these complaints lead to Banfield promising to treat your pet, and then telling you after you bring your pet in that it is not covered under your policy. They get you for more money, and if they don't get it they send the pet away and refuse to deal with you anymore. They will not refund ...