I ordered two RC tanks from them, and one came with a broken/defective crystal. I called repeatedly, sent many (10) e-mails, faxed a letter to them (20), and NEVER received a reply. If you purchase an item from them with problems, you are out of luck. The three times I was able to reach them by ...
I bought an electric radio controlled helicopter supposedly ready to fly. Tried to get it flying the electric motor blew out in under 1 minute. Called the company, got a return merchandise number, they told me to send it back, they would send me a new one. I sent it back, also cost me, they sent me ...
I placed a small order on Dec, 29/07. One item was not in stock, so i recieved an a-mail from Henry, asking if i would like them to send part of the order, then send the other item when it came in stock. I returned the e-mail asking how long till the backordered would be in? They returned my e-mail ...