I put an order for an IN-STOCK couch in August. (Our bill has evidence of standing) After 14 days of stop I required shipping status and my 60-day, 30-hour headache started. Customer Support Professionals (I talked to 11) misinformed me (a polite method of stating they lied in my experience), did ...
I placed an order for an IN STOCK sofa in August. (My receipt has proof of status) After 2 weeks of silence I called for delivery status and my 60 day, 30 hour nightmare began. Customer Service Managers (I spoke to 11) misinformed me (a polite way of saying they lied to me), didn't follow up, ...
Inappropriate customer service (contacts with my employer) and lack of delivery or calls. ...
Don't buy anything from ballard designs! Even when they pay you to go, do not! I requested some five bookshelves, once they came the remaining end shelf was broken. The shipping men they delivered to my home appeared as if thieves filled with a nail, yes a real nail, through his hearing. The ...
I made my first order ever with Ballard Designs - two sofas to be delivered. They were not supposed to ship until July 11 but apparently shipped ahead. Not typically a problem except that I was on vacation the week ahead and when Ballard did not reach me at my office number they escalated all the ...
I received a gift from Ballard Designs. I tried to exchange part of the gift for something else. Apparently, they are not able to issue store credit for a gift, they can only refund the card. The only way I could exchange the gift for something else was to complete the return card that came with my ...