Aurora Loan services deferred my mortgage payments due to Hurricane Katrina. They told me that the payments would go on the back end of my mortgage. After the 2nd month I starting making my normal payments, but they sent it back to me. I was told that I had to pay the deferred in full. Then I made ...
I'm so glad I'm not alone. I called Aurora Loan Service over five times to get rid of a late fee that was an error on their part. I spoke to customer reps, supervisor, and director, and they didn't seem to care. I told them that they had the worst customer service, and they thanked me. They blamed ...
I set up a payment arrangement with Aurora Loan Services to get caught up on my mortgage, when I called back to say that I couldn't meet the terms and I needed more time I was told to write a "hardship" letter explaining why I had been behind in my payments (It was expalined to me that ...
Our home loan was bough by Aurora from National City Bank. We never had any problems from National City. The first letter we recieved from Aurora stated that we were $2400.00 behind and that they were going to foreclose if we didn't pay up. We sent them money orders for $1700.00, which they ...
I live in West Palm Beach, FL. My home was hit by 3 hurricanes, starting with Hurricane Frances & Jeanne in 2004. I didn't live in the house for 1 year and 3 months. During that time I paid my mortgage payment. I'd asked in April for help from Aurora Loan services because of my situation. They ...
Interested in any class action against ALS! They have been screwing with our escrow account and mortgage payments for at least 2 years now. Read info on this site and am convinced they have hacked into our Co. Tax info because: They did not report what they paid in our 2005 tax report. They ...