I have given AT&T an entire year to straighten out my phone bill. I have never received a bill yet that I did not have to call customer service to have corrected. One month it was a $600.00 mistake! No one ever seems to know what's going on with my bill, unless I'm signing up for a new plan. ...
I have several complaints about AT&T service but the most ridiculous issue is how stupid their customer representatives are. Long story but the jest is we had a credit on our account for over two months before in the middle of a billing cycle they processed everything. On a Friday we get a ...
I have spent literally weeks worth of hours in the past six months trying to resolve issues with my personal, business, and mobile phones, as well as DSL, through AT&T. I have spent a great deal of that time on hold, or being passed from one department to another department to another ...
I finally canceled my AT&T home phone and High Speed Internet service, because it didn't work half the time. I often had no dial tone and when it did work, the DSL was slow. Worst of all, I have found that AT&T customer service reps make up new lies every time I call. After a month of calls ...
At & t has to be the worst customer service of any phone company. I just tried to pay my bill. That'a all. I was trying to GIVE them money and the web site wouldn't let me. I called to find out why, all i was getting was sales pitches for phone services i didn't want or need. I asked for a ...
I have had unlimited local and long distant service on my phone eery since I have had my phone which has been 6 years. Well, now all of a sudden I am charged 130 bucks for long distant calls. What!!! I am suppose t be able to call anywhere in the US and pay a flat rate. Well, I have picked up the ...