I have never before paid more than $ 69.00 and change for my residential service being under a bundled package including internet service today I received a bill for over 112.00 after spending absolutely too long on hold, twice I was ensured that a supervisory rep would be contacting me nothing... ...
My bill generated Oct 24th. I looked at the amount that they were to draft my acct for and it was $654.90!!! It was only supposed to be $65.49!!! I called on the 24th to notify that this was an error. They said they corrected it and this would not be drafted from my acct. This morning I was angry ...
On August 2nd we were informed that our new u-verse internet service would be connected. To-date we still do not have internet service. Basically all that AT&T has said we are sorry, you can have one month of free service, and you still have slow internet... My husband is self-employed and part ...
On 3-11 AT&T disconnected my landline phone and changed my high speed to basic high speed (dry loop). The following month I was billed for the bundle I used to have so I paid it and was told I would be reimbursed since I only had the service 4 days into the billing cycle. Then I get another ...
Last Friday, (nine days ago) my phone was without a dial tone. I called AT the technicians don't speak with a human, and there is no prioritized repair list at all. The main hub for repair is in El Paso. I live in Michigan! I guess I should be glad that at least the managers were all ...
Last December, we signed up with AT&T from Verizon at an AT&T retail kiosk at the Northridge mall in Northridge, CA. The kiosk manager, Ricardo, promised to pay our first month's bill and pay any additional fees that will come up. They put everything in writing. To make the long story ...