Att is a big rip-off service. I got a collect call from someone and did not accept the call, and they told me I was still responsible for the charges on my phone bill. Then when I asked to speak to a supervisor they kept me on hold for five minutes and then came back to the phone and told me that ...
In general, the company insisted that we update our plan... And stated that there would be no change in our original plan... My daughter's camera phone made it necessary for me to purchase a new phone We continued to receive billing for the old lines... With no explanation of charges... We got a ...
I am a US Marine. I deployed to Iraq in Dec 03 and put my home phone on 'autopay'. Returned in June 04 found AT&T intl phone call on my bills $200 to Guinea Bissau, West Africa. Called AT&T. They told me it was a 'computer virus' etc. However, since than 45 days had expired... NO REFUND! ...
After Hurricane Charlie there was every mobile phone service providing free calls except 1, ATT. Our cell phone did not work in Port Charlotte so we drove to Fort Myers to get reception and lo and behold, ATT needed an access number to use our service that I had had for 6 years. They didn't have a ...
I called AT&T to switch my service to a new home and to get a price on the switchover. I was told, and have a confirmation for this information, that it would be $45.00. When I received my bill, it was $65.00. I just got off the phone with Alex, the supervisor at AT&T, to let her know the ...
AT&T Wireless has continued to send me a bill for over 6 years that was a mistake of theirs. After cancelling a cell phone, they reused the number for another client and kept sending me the bill. Numerous calls, letters, and emails could not resolve this problem. AT&T has the WORST customer ...