AT&T
Found 1034 reviews / complaints
Page 143

AT&T
Unordered enhanced services and internet charges, $32.94 extra monthly

For several months we have gotten the enhanced services on our phone bill. We have questioned it, and asked that it be removed from our bill. But it has fallen on deaf ears. We never signed up this. My father spent 27 minutes on the phone last month with at@t to no avail. Also they are charging us ...

AT&T
Billed for cancellation while still within 30-day switch period

Just got a bill from AT&T where they are billing me for cancellation of service. I got line from AT&T on 12/21/07 and switched to verizon on 1/17/08 therefore I am within my 30 days. The customer service said they don't know if I am within my 30 days, I have to call another number ...

AT&T
Unordered $14.95 ESBI charge on internet bill

What is ESBI??? I was charged 14.95 on my internet bill, but did not place an order for it. The phone company (irresponsibly) told me to take matters into my own hands and deal with the problem myself. Anyone else get this statement also??? Neenah, Wisconsin U.S.A. ...

AT&T
$2,257 international roaming bill during father's funeral trip, options not explained

Im a California resident writing regarding an outrageous yet unnecessary international roaming charge on my wireless phone bill of $2,257 that occurred while I attended my fathers funeral in India. These charges were incurred over the course of 11 days while traveling from San Francisco to Cochin, ...

AT&T
Double payment taken from two cards but only one credited

We made a payment to Cingular just as or before they changed over to AT&T. They said it did not go through and could not give confirmation. We tried again with a different credit card and received confirmation. They then took $166.99 from both accounts and only credited our account with one ...

AT&T
Defective Blackberry Pearl trackball and replacement phone charged to card

Bought Blackberry Pearl from AT&T - the trackball didn't work. They sent me a new Pearl and that trackball didn't work either! Called customer support and spent an hour going in circles until I finally told them to cancel my account. Have been a member for almost 3 years! When I told them I was ...