When I got my cell phone I decided to stop my long distance service. When I did AT&T convinced me into keeping my long distance service and told me it would cost nothing and if there was an emergency I could use the long distance and it would cost me 20 cents a minute. So I said sure. That was ...
On October 23rd, AT&T decided to change their business, and without my authorization they changed my local and international call plans. After many calls and being switched back and forth between "You have to talk to the old AT&T" and "You need to contact your new services ...
Below is a copy of a ridiculous string of e-mails I received from SBC/AT therefore I had no way to enter this passcode they gave me. When I talked to my 3rd or 4th person at AT&T about this, I demanded that they put me on hold, call my phone number, and see if they were able to enter the ...
My mother is a senior citizen and does not live with me. I do, however, pay her phone bills and have them sent directly to me. Every year she needs to fill out a form that results in a discount for her. This year she had filled out the form incorrectly and by the time I rec'd it back from her via ...
AT&T, in their bid to merge with BellSouth made an agreement with the FCC to offer $10 DSL to subscribers in the Bellsouth area who had not previously had AT&T or Bellsouth DSL before. The $10 AT&T DSL is a great deal. I signed up for it last summer and have been enjoying $10 DSL since. ...
On 8-24-07 I called AT&T to make changes to my Home Service. The following months bill didn't show those changes. I waited a additional month to see if it would show up then, it didn't. So I called back, they inform me that my wife had canceled the order the same day I made it. That's a lie I ...