I signed up for "bronze" digital cable hookup via the internet with 2 televisions to be connected. I got approved and had a scheduled hook up. I called to make sure that the connections for 2 TVs were acceptable and was told that there should not be any problems. The scheduled time was ...
I ordered the RoadRunner High Speed Internet Access product from AT&T BroadBand. There were two installation options, the more expensive of which would "guarantee" connectivity before the technician left. I chose the lower-priced basic option. The technician transposed two characters ...
On December 12 I was supposed to get cable TV, the technician never showed up, so I called back to reschedule, a few weeks later I get a bill for December service, I called to let them know the technician never showed up, they said yes the did, they connected the cable from outside because no one ...
I totally agree with other reports concerning AT&T's "upgrade" program. More and more we are seeing the anouncement scrolling across the bottom of the screen, "On (such and such a date) this station will be moving to digital channed _x_. Call today to schedule your digital ...
Here is an email I sent to AT trade up. 2. Computer Science. To replace software or hardware with an upgrade. ...
Consumer complaints, this is the most hellish customer service experience of my life: AT&T Broadband disconnected our cable. When we called to complain that our cable was out, the customer service rep told us that it had been voluntarily disconnected and that we would have to pay to reinstall. ...