On January 26 I purchased a sofa, loveseat, end tables and coffee table and the fabric protection. I paid for delivary and setup—a total of $1066 with tax in full. I was told delivary would be 6-8 weeks. Well, here we are in week 12, I still have no furniture and Ashly has my money. No one from ...
Purchased a chair on Jan 17. At the local Ashley store in Lubbock Tx. Paid by ck. (my mistake) Was told by salesman it was in stock. They would call and set up a delivery date, which never happened. I went in on the 22nd of Jan. And verbally cancelled the chair with the Manager on duty. He stated ...
We bought living room furniture on 2-15-09. They were very nice in the store, but after waiting 13 weeks for our furniture to be delivered [we were tolded 6-8 weeks], when we called they were nasty and rude. We are still missing a chair and no one will call us back! Once they have your money ...
This company is rude and after you buy something from them it is yours. There is no use to pay for a warranty because they wont honor it anyway. Im not going into detail because i tried for 3 months to get these people to do the right thing on a $2600 Home Theater Home Seating thats nothing more ...
5 months ago i purchased a $350 coffee table and 2 end tables from Ashley furniture. When the product came in I saw how shotty the product was made and told them i wanted a refund. This was the third time we had receive junk merchandise from Ashley and was tired of dealing with them. They told us ...
I wish I had read your and numberous other reports about Ashley Furniture Stores HORRIBLE customer service. While I was visiting California, I visited a furniture store that carried Ashley products, but they don't deliver. When I returned, I went to the closest Ashley to my house - their SLC store ...