I bought a queen bed with 5 year protection plan and it was installed by Ashley delivery guys. The bed was okay but little but not stable. After a year, when I was trying to move the bed platform, I found that couple of screws and bolts messed up completely to the point that they cannot be ...
My wife saved money for years to buy me a recliner. We received the chair broken, then could not get through to Ashley CS. Months later someone came out to repair the chair. Two weeks later found a broken spring from the chair. The chair is still broken and lopsided. I am stuck with a broken ...
We purchased TWO couches. They needed to be restuffed after only two weeks of use. Tech came and only did half the job. Somehow, they did not communicate what exactly needed to be fixed. Booking a time and day is always when it is convenient for them. Not us. We tell them we can be home for that ...
I ordered a king size Ashley furniture bedroom suite in March from payless furniture in greensboro NC (driving by spur of the moment kind of thing). My fiance and I found one we really liked and it seemed like a good deal (checked with Ashley direct store and it was a little better price), paid ...
*customer service review - "where is their customer service? 4 thumbs down! * My Fiancee and I purchased a $2,500 Tempur Pedic mattress from the Pflugerville (Austin Area), TX store back in February. Needless to say, we both give their customer service at the STORE and at CORPORATE two thumbs ...
I purchased a bedroom set from Ashley's store in Wichita Falls Tx on Oct 7 and was told it was back ordered and would be delivered in 3-8 weeks. On Wed. Nov 24 my wife called the store and was told that we would have our funiture within the 8 week period, which would be by Dec 2. Then on Fri Nov 26 ...