I too thought buying a 5yr warranty on our $1800 cheap sofa and loveseat would take carexof it. It wasnt a cheap warranty either. My claim began in feb. It took a month b4 tech finally came out. 1st tech put n notes that i cancelled. Bogus! Then it took 3 mths to get them to get ordered parts ...
This company is dishonest and the sales people are cut throat. I purchased a set of furniture. They delivered one and half month later and missing a chair. Contacted them, they said chair is not a part of the package. I went to the store and met the manager, he admitted the sales man's mistake and ...
I purchased a dining set from Ashley furniture (Elmhurst) on 7/17. They delivered a damaged table on 8/13, I declined and I had to wait for 2 more weeks only to receive another damaged set. I complained to the stores and they say they cannot refund but will try to send another one after 2 weeks. ...
Highly recommend never buying furniture here ever!!! We bought furniture (full dining room set and master bedroom set) in 2008 from Ashley in Fort Walton Beach, FL. Estimated delivery time "3 weeks"... Actual delivery time..."2 months". So like an idiot I ordered a 6 piece ...
Why on Earth can you not do a very simple task? One that involves ordering all the parts and then delivering them. If not, then busting ass to get the product to your customer, TIMELY. I am charging Ashley Furniture $40.00 per day to store their items—you cant call it furniture since it cant be ...
We went to Ashley furniture Saturday evening. We walked in and all the salespeople are standing there talking to each other. One sales person was helping another family. Not one person said anything to us. We walked around for 30 minutes, not one person said anything to us yet they all stared at ...