I downloaded activespeed and never used it because while downloading, the download was encripted. I sent three emails 5-days before the 30-day free trial period to cancel. Only an automated response. Five days later on the 30th day i get an email that says thanks for your business and they charged ...
I downloaded Ascentives Speedpak some time ago. Recently, my system crashed. I was unable to locate my back-up, so I contacted Ascentive to get a copy of the software. I read my receipt and was pleased to find the following (an exerpt from the original Software Delivery Receipt): "Replacement ...
Ascentive says I downloaded Active Speed to my computer on September 10; I beg to differ! I downloaded on September 13; immediately went to my computer and made note of trial period of 30 days. I cancelled one day BEFORE trial subscription, ended! Liars!! ...
Only after reading the consumer complaintss, did I realize I had been had. Ascentive charged my credit card, immediately, rather than 30 day guaranteed trial period. I cancelled well within the trial period, as their service is useless and constipates your computer! The only alternative is to ask ...
On aug 22 i recieved and email from ascentive that i was up for renewal sept 4th. On that email was a link to update my credit card etc. I used that link and took my credit card off file so that it would not be used as i did not want a renewal for something i have not had on computer for months and ...