Only after reading the consumer complaintss, did I realize I had been had. Ascentive charged my credit card, immediately, rather than 30 day guaranteed trial period. I cancelled well within the trial period, as their service is useless and constipates your computer! The only alternative is to ask ...
On aug 22 i recieved and email from ascentive that i was up for renewal sept 4th. On that email was a link to update my credit card etc. I used that link and took my credit card off file so that it would not be used as i did not want a renewal for something i have not had on computer for months and ...
Took my money, did not provide the software I bought, would not answer my emails, could not be reached by phone. Ripped me off. Chat service is down and much of what is said on Ascentive website is not true. ...
I just purchased online software (speedpak $49.95) from this company yesterday! I tried the programs (webrocket and winrocket) and they acted like they had optimized my system but after rebooting my computer neither my internet or computer performed any faster than before. So I tried contacting the ...
I downloaded the program and used it for two months. My computer crashed and I lost all files. I notified ASCENTIVE and asked to download the program again. They answered if I could not give them the date and order number then I would have to pay again! I declined, and thought that was the end of ...
Apparently sometime last summer I signed up for a free trial of Active Speed offer and a few days after I cancelled it because it didn't do a thing for my internet speed. I know I canceled before the trial period was up; but my credit card was charged anyway, I had no way to contact them so I just ...