My website was taken down for 3 months because of a clerical error. I contacted sales, tech and billing. No one could figure out why the account was on hold but assured me they were working on it. The sales rep never responded to phone messages or emails, the same is true of accounting. As of ...
More than just being horribly incompetent (my site was down, inexplicably, more than it was up) they are using what seem to me to be fraudulent practices in an attempt to get my business back. Nearly a year after closing my account with them, I got a 'bill' in the mail. The form says 'Billing ...
I signed up with this company through mp3.com for servies relating to their fanclub. Nowhere when I was signing up did it say I'd have additional charges where I'd have to transfer or buy a domain name to get my "fanclub email" up and running. I contacted aplus immedietly and told them I ...
We ordered and paid for an annual web-hosting package with AplusNet in October. After trying unsuccessfully to get our service up and running, we asked for a refund of the unused portion of our annual service. AplusNet has declined to refund our remaining service. We have chalked this up to ...