I signed up for one of those "Free 14 Day Trial" memberships and when I tried to cancel had to call their 1-800 number. I was talked into trying it "free" for 30 more days. What a huge mistake. When I tried to cancel on the 28th day not only was I told I would not get a refund ...
I had cancelled my subscription with Ancestry.com 2 years ago. This month I received a charge on my credit card for 99.90. When I contacted Ancestry.com they told me that they would not reverse the charges and that they had tried to get in touch with me. When I advised them that I moved last year I ...
I subscribed to Ancestry.com about 45 days ago. I entered my credit card information and specifically did not check the box on their page for them to automatically bill the same credit card for the next payment. I did not check this box because I did not want future payments to come from this ...
Their trial subscription isn't a trial subscription, it's a way to get your credit card and start charging you on a monthly basis, they're representitives are obviously on an incentive scheme that requires them to ignore when you cancel a subscription and they aparently have no quality control over ...
This company refused to cancel my subscription, which i do not even recall submitting, because they claim I did not notify them until 37 days after the subscrition was signed. The necessary time period for notification was 30 days. Jim sayville, New York ...
Although I notified them 4 time via email to cancel this account and even told them that I was going to report them to the Atty Generals Office, they still went ahead and billed me because I didn't follow their terms and conditions. As I explained to Tracey, a erstwhile "Supervisor" at ...