I am a Delta Airlines employee and got the Delta Gold AMEX in 2007 with a credit line of $1000. In November they lowered my credit limit to $600 without advising me first. When I called to ask why my limit was lowered, they said because I had too many delinquencies. In March my balance was $440 out ...
You just recently increased my interest rate to 15.25%, up from 9.99% when I originally opened my acct with you. What's up? Interest rates are dropping all over the place, and mortgage rates are under 5%. If anything you should be reducing interest rates, not increasing them. Your customer service ...
I have been with American Express for 14 years and have always been on time with my payments. A few years ago I was offered the extended payment option, so that any charge over $100 would go on the revolving account. In the last couple of years I have had to put some car repair bills on the ...
American Express raised my rate from 10.25% to 17.25% without an opt out option or with no notice. I have good credit, have never paid them or any of my other cards late and I have good credit!!! They raised it for NO REASON and didn't give me an out!!! This should be illegal now not in a few weeks ...
I just spent 63 minutes on the phone with American Express (most of the time on hold) trying to get someone to explain why 1) they lowered my credit limit and 2) why they raised my interest rate by 3%. I was told that my credit limit was being decreased because I wasn't making large enough ...
How low and how cold can American Express be to call my daughter on her cell phone yesterday, Easter Sunday, to tell her that her credit limit was being drastically reduced. My daughter has been a loyal, prompt paying customer of American Express for many years; now American Express has possibly ...