As a frequent business traveler, I often fly with AA and regularly report back to my company with positive reviews. However, after my last flight experience on 11/1, I can confidently say that I'll never fly AA again. After our plane sat on the DFW runway for 30 minutes after our arrival, my spouse ...
I purchased American Airline Advantage air miles to upgrade to first class seating on 4 tickets from Washington Reagan Airport to Seattle with one stop at Chicago O'Hare airport on September 27. On April 8 American Airlines changed the first class seating to economy seating from Washington Reagan ...
I was booked on AA flight 133, JFK to LAX, at 3:30. Upon checking in using AA's automatic check in system, I was directed to the 4:30 flight. This flight was delayed, but I was issued a boarding pass and seat assignment. At boarding time, nearly 3 hours delayed, and 4 hours after I had first ...
To: American Airlines Customer Service Department I am writing to complain about the terrible service my boyfriend, and I received from American Airlines. Other issues I am complaining about include the over inflated additional charges I received from the company, the fact that American then ...
One day I had 103,440 air miles with American Airlines. The next day, they were gone and if AA has its way, I'm not getting back those miles. I earned most of those miles with TWA. When TWA went under, my miles were automatically transferred to American Airlines... Without my consent. Although I ...
American Airlines lost our luggage for 5 days on an international flight. They did not offer us any money for additional expenses we incurred by this inconvenience (we had to buy clothes, shoes and toiletries). When we got our luggage back, a lot of our items were missing. We waited to get back ...