I read my credit card statement and noticed a $25.90 charge. I did open an account, but at the same time i changed my mind and told the CSR to cancel. Then he said okay, but a couple of days later i get charged. So i called and they said they would refund my money within 3 billing cycles, 3 months, ...
I began using AOL on active duty around January. I used their service with no problems until August when I deployed with the Marine Corps. I let them talk me into keeping my account active while I was deployed, so that I could utilize their services when I returned to the states. This proved to be ...
I had heard America Online was difficult to cancel. I read recently where they had lost 12% of their membership in a year so apparently they have decided to make cancelling a living hell. My free disc was set to expire March 22. I sent faxes to AOL to cancel on March 14, March 16 and March 18. I ...
On April 15th my online bank account had a PENDING draft for $30.90. Suspecting AOL because of the odd numbers and my AOL plan was a cost of $28.90 a month I called AOL Billing and was informed that my billing date was APRIL 19th. I had $16.90 in my bank account to pay an authorized bill for $15.80 ...
The newest tactic for AOL is to provide a "risk free" disk. When I first had started up my account on April 8th, I called them about what this is suppose to mean. What I was told that it means (by an AOL employee) is that you have to pay for your service up front (which isn't stated ...
I canceled my membership within my 3 months. My bank statements came to a negative balance and I called them to change billing arrangements and to tell them, I no longer wanted their service. They wrote me a letter stating my cancellation. They are still charging for a service that I am not using. ...