Hi, I'm in the Air force and had been an Alltel customer for years. The company had switch hands several times during the period of which I was a customer. My story starts in February. I had orders to Korea and since my phone was on a month to month basis, I had my wife send in the last payment. ...
Notice: Dates in this report are approximate, not exact. I signed up for an analog phone and plan in October 1999 through Kansas Cellular. At some point in the following year, Alltel bought out Kansas Cellular. The plan was a special promotion to Farm Bureau members. My father was a member and I ...
They are a bunch of crooks! They did the same exact thing to us. $49 magically jumped to $59, even though we signed a contract stating we would only pay $49.00/mo. When I asked Alltel customer service about the price difference, they lied and said it was "taxes and fees." They only honor ...
I had a contract for one year and was satisfied until I tried to cancell and was told that I could not cancell as I had entered into another years contract when I accepted a credit on my account from an Altell rep. When year was ended I again called to cancell as I didnt want and never used the ...
I have been an Alltel customer for 2 years, The first year being under contract. I signed up for their $79.00 rate plan and have been paying that for the whole time. I recently found out that this particular plan had been lowered in price to $39.95 about 9 months ago. They have been charging me ...
I have also had problems with Alltel. The phone will not ring but then hours later I will receive "1 missed call". I can call my son's phone and it will ring and ring but not on his end. Every month I have a different billing problem. Last month they charged me over $800 for calls that ...