I have also had problems with Alltel. The phone will not ring but then hours later I will receive "1 missed call". I can call my son's phone and it will ring and ring but not on his end. Every month I have a different billing problem.
Last month they charged me over $800 for calls that were under an unlimited plan! I was pursuaded to purchase all new phones to update to digital and receive "improved service". That was a joke!
The service didn't improve and they extended my contract two years. Of course the salesperson didn't tell me that at the time! Now I am stuck with lousy service and a two year contract. They tell me the only way I can discontinue service is to pay $180 each for the two phones!
They have the money they made me pay for the new digital phones and I still have to pay $360 to escape from this lousy company!!!
All I want is to get as far away from Alltel as I can get, and I am telling everyone I now what a crooked company they are.
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