Hey man, my name is Rich, and I'm currently dealing with a $2,800 screw up on Alltel's part. I'm in the US Coast Guard, so I travel up and down the eastern seaboard regularly, and Alltel was one of the only carriers in the area. I signed up for one plan, because the guy assured me that I could get ...
ALLTEL Corporation ATTN: Board of Directors One Allied Drive Little Rock, AR 72202 Dear Directors, From the lack of feedback, or concern, which I have received regarding my original letter, I doubt very greatly that this one will be considered anymore than a nuisance. I had received several e-mails ...
Almost routinely Alltell adds inappropriate charges to my service, often for roaming charges within the service plan area. While credited, it often takes up to an hour of hold time each month to have this resolved. I have now had an extra month's charge debited from my credit card (two for the same ...
I was with alltel for over two years. Last october I noticed my bill being excessively high. I went to the local office and showed them where all of my phones (I have 7) had been changed from their original plan. There had been three consecutive months of these changes. I was told they would look ...
I went into Alltel to purchase upgrade phones for my husband and myself. I travel for business, so when I found out that my new phone couldn't hold a signal it took me three days to bring it back in. I have the 2000 min. Plan, so as you can imagine, I use a lot of minutes on a daily basis. When I ...
After my wife reported her phone stolen, Alltel automatically deducted the balance of her cell phone bill and a $400.00 early disconnect from MY checking account which my wife is not on. It seems she had made a payment before with my account and they kept the info. Subsequently, I had several ...