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6PM.com
Found 7 reviews / complaints

6PM.com
Cancelled item, no refund

Ordered an item on line which somehow got cancelled. I only learned about the cancellation after I tracked the item in their website when it did not show up after 9 days. I checked Paypal and learned i never got a refund! When I finally talked to customer service, I was told it was cancelled ...

6pm.com
Consumer Report

I placed an order with 6pm.com in February and experienced a very bad situation. I placed the order with them on a Thursday. Not knowing they were still holding on to my funds in the bank until the Saturday without shipping off the item at all! I cancelled the order and requested for my money back. ...

6pm.com
Fraud

I ordered some online items and entered my payment information, agreed to pay a certain price, and confirmed payment. Once I received my confirmation, I realized I had been charged around 30$ more with many items in my cart listed now as a different price. Some items 3$ more, some as much as 20$. I ...


6pm.com
Slow/inefficient customer service

If this is Zappo's sister, then I would hate to meet his mother. 6pm.com doesn't compliment it's subsidiary, Zappo's (which provides a positive customer experience). I am not impressed with the service / efficiency provided by 6pm: 1.) 5-7 days to receive a reply by e-mail. 6pm.com pledge... Thank ...