I have contacted CitiMortage customer service five times looking for information regarding my mortgage payoff date. I was told on all occasions that my mortgage would come due in 2036. I found this a little hard to swallow since this mortgage is a seven-year loan. On all occasions, I have asked for ...
I was informed by Diners Club that the Diners award points I had accumulated over the last 8 years were forfeited when my company closed my corporate Diners Club card (Citi Bank). I had joined the awards program on my own and had been paying $75 a year since 2000, and I had accumulated about ...
I was scammed by Cambridge Who's Who, and shortly thereafter I did some research and confirmed it. I called Citibank immediately to cancel the charge and dispute it. They gave me a conditional credit for this charge. Two months later, the charge was reversed in favor of the scammer company, despite ...
I bought a couch and end table from Haverty's. They had a 2-year no-interest plan through CitiFinancial Retail. The first month, they had the address wrong and I never received a bill. The guy I talked to was pretty cool and fixed it all for me. I got the bill the next two months and paid them. Now ...
The credit card that I used to have with this company was canceled in Feb. I paid it off in January. I waited three weeks and called (no charges were made after the payoff in January) and asked if any charges had been applied due to the balance that was on it in January. I was informed I had a zero ...
I called Home Depot tonight, 4-2, to make a payoff settlement, but they refused to accept a payoff settlement. My god, the interest rate is high. We worked very hard to get it paid off, and we have Credit Care One service to help us lower the payment. The credit limit we have is $2,000. Now it is ...