Dell Computer sells at least 10 models of laptops with a known defective NVIDIA graphics chip. Because of a known defect in the design of the chip, it will eventually lead to system failure. Dell has acknowledged the issue, but provides a very weak consumer response. A simple 1 year warranty ...
My Dell XPS 630i constantly freezes and then makes a whining noise. Dell support can't fix it because hardware says it's software and software says it's hardware. So far they can't help me so I did some research online and found many, many have the same problem and that Dell doesn't even sell the ...
Scheduled a service appointment for today between 8-12 and was told tech would call 30 mins. Before arrival. When I had received no call by 11:45 I called them and was told they only scheduled 8 - 5 and a tech would be here. When I had heard nothing by 4:30 I called again and was told the tech was ...
Dell's customer service is from hell. I have had an ongoing issue with Dell Computers since June 25th. It started with my system an XPS720 heating my room up as much as 10 degrees after only two hours of use. I am a writer who writes all kinds of legal documents. I customized my computer so that I ...
I purchase a computer and accessories through Dell. I paid in full at the time of purchase with a credit. Additionally, Dell set up a business account I didnt request. I didnt order any equipment through or for this account. Dell sent duplicate equipment through the business account. The items ...
My computer crashed - I was getting a lot of error messages (this after having spent money with Dell in the past 30days for software issues) and Dell sent me a CD. What they didn't tell me was that they deleted my files when Iwe called up technical support. They actually didn't readily volunteer ...