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City: Redmond
Found 418 reviews / complaints
Page 57

Microsoft - MSN
Ripoff

This is a follow-up to my letter previous letter of "unqualified" technicians. Today, I finally received a response to a question I wrote an email on since I could not get through on the phone line for whatever reason. The response sent to me told me to use their "trouble ...

Microsoft Corporation (MSN)
MSN Microsoft Corporation technicians need to go back to school! Rude, don't answer the phones think "frustrated" users are a big joke! We need a class action lawyer!

I am a web tv user, and purchased an MSNtv2 unit in June, and for the past 10 weeks my life has been a living "hell" trying to deal with these technicians who don't have a clue what problems we users are facing... And they don't care. I have waited on the phone for up to 40 minutes only ...