I am the daughter of elderly parents who live in a different state than I do. My dad had been extremely ill for quite some time and had been notifyed by mail of that exact situation but that did not seem to stop them, they kept on sending all the adds they could making him think that he would win ...
Poor Service - Ordered a dedicated ISDN connection. Was told it would take 24-48 hours to get the static IP address assigned. A week later it still wasn't done, and was getting various excuses like "it works here". Even though it was a dedicated connection - supposed to be 24/7 (not ...
I am having the same type of problems with Straight2You as those who posted their reports - overcharges, unanswered phone calls, ignored faxes and emails, promises not kept, claims that someone in the company made a mistake, and no refund. While each has a different twist to their problem, as I do, ...
I also was a victim of the "software billing error." Fortunately, I received the following email that admitted to the mistake: "On 3 separate occasions this month, our billing systems have been triggered by a flaw in Microsoft's Internet Explorer. Please understand that we are ...
Beware of straight2you.net. I signed up for Internet service with Straight2you.net, (Anthony Cundiff president) on 6/20/03. I used my debit card for payment. All was fine until 9/29/03 when billing errors began to occur. I contacted the company via email billings from CA & FL appear, a rep ...
This company came on with two months free and a free year if I would pay $130 up front. I did and the next month they began to bill my credit card $26 per month. Several times they did multiple billings. Of course I complained and the charges were reversed. They responded by claiming I had two ...