The o'fallon MO store has a new note on the door containing over 20 names. The note says "if your name is on this list, someone will be contacting you to arrange installation". My name is not on the list! Neither was the guy that was standing next to me who came by to see about his granite ...
We are so upset about what Rock Tops Granite has done. We purchased our tops on 12-13-08 and set a measure date for 12-19. The measure guy called an hour before and said he was sick and he couldnt help us reschedule but we should call the main number. We'll we've been calling ever since! We left ...
I would like to start by saying that Rock Tops, Inc is the most unethical company I have ever dealt with! After seeing their company vans in neighborhoods and on highways, I decided to check them out. I entered the glistening showroom, and did not hesitate to give them a deposit in the amount of ...
Purchased in ofallon mo. 11/22/08 everything was fine 11/25 came to measure was called with install date on 12/22/08. On 12/21 due to no call for install time my husband drove down sign on door closed for the holidays. 12/22/08 no show called every number mailboxes were full. On 12/23 my husband ...
A contract was written 10/31/08 for providing granite countertops for my kitchen. A deposit of $2214. Was given as down payment. After deciding on selection of design, a "measure date" of 11/25/08 was made with employee at O'Fallon, Mo office. Jim who represented Rocktops arrived to ...
I read in horror the listings on "Ripped off" accounts of Rock Tops Granite. I could not believe the same thing was happening to me. I have deal with many companies and this is the first time that I have run across a company that completly disregards customer satisfaction. It all began ...