I cannot believe Gateway gives you 15 days to test all the things on a computer and after that you are stuck with a faulty computer. I had to reload the thing about 6 times, then I found out the sound did not work and after I sent a priority letter I have a call today reaffirming me that I am stuck ...
In March I purchased a computer from a local Gateway store. Since that time, Gateway has closed its retail outlets.included in the purchase was several hundred dollars for an extended 3 year warranty. In October I began to have problems with screen freezes and a corrupted screen. I called Customer ...
Hello, Last month I was unable to make a payment on this credit card (VISA) due to a medical bill I had to pay. It was my first time that I was unable to pay, so I called up the credit card & spoke with someone. I was told because I was in "good standing" & had not previously ...
Someone named Jasper Torrell called me several times on Monday and left a message that he was calling to approve a loan for a computer, he said that he was from Gateway. Since I never ordered a computer, I called him back and explained this. He told me that on the previous day, that someone had ...
In April I had sent in my Gateway laptop for warranty work and was surprised when the fixed it and returned it all within a week. My 19 year old son with cerebal palsy also had a laptop he had bought from Gateway when he turned 18 that had had problems from the first time he had bought it. Unlike ...
In November I purchased a Gateway notebook 450 XL, with an extended service plan: Value Plus Service Plan-3 yr Part/Labor/Onsite/3 year technical support. My first inkling that there was a problem was when the terms of the service plan CHANGED on their site to a one (1) year plan. I was checking on ...